Returns & Refunds Policy

At Shop Buzzed, we prioritize the freshness and safety of our artisanal food products; therefore, we offer returns or replacements on items that arrive damaged or defective within 14 days of delivery. Due to the perishable nature of our inventory, we cannot accept returns based on personal taste preferences or change of mind.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately check your package for any signs of damage, leaks, or quality issues sustained during transit.

• 2.
  Document the Issue

  Take clear photographs of the damaged product and the shipping label to help our team process your claim efficiently.

• 3.
  Contact Support

  Email our customer care team at [email protected] with your order number and the attached photos within 48 hours of receipt.

• 4.
  Receive Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost.